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Dreamforce 2011: The Recap

We’re back after an exciting week at Dreamforce 2011.  We were thrilled to have taken part in what is now the largest technology event in history (over 45,000 attendees).

The key takeaways were (i) Marc Benioff  pushing the thinking forward on creating ‘the social enterprise’, and (ii) Eric Schmidt in describing how the big change ahead is ‘the ability to predict’ in all manners of our professional and personal lives. It was satisfying to hear that as our sales intelligence software is all about enabling sales people to ‘predict’  their customers’ next move.

Our presence at Dreamforce focused on accelerating sales growth and how sales intelligence software can help boost sales productivity.

View all of our our pictures from Dreamforce ’11 on Facebook.

Playing to a sold out crowd (literally, our session was completed sold out before the conference began), Lattice Engines took the stage at Dreamforce 2011.  In our session, “Selling Smarter in B2B: How Predictive Sales Intelligence Accelerates Growth,” Shashi Upadhyay (Lattice Engines CEO) and Tom Miller (VP of Business Intelligence and Analytics for ADP) discussed how B2B companies like ADP are utilizing sales intelligence software to boost productivity.

Shashi highlighted why sales intelligence has become imperative for B2B sales organizations to operationalize, “Inside most companies, systems that store company data have become much more mature […] There’s a huge amount of information, especially in larger companies and increasingly in smaller companies, about what are your customers saying about you, what do they know about you, what are they interested in, what are similar people doing.”

Tom Miller stated that the power of predictive sales intelligence lies in “identifying patterns in data and allowing my sales reps to go after who they should be going after first and the adverse of that is don’t go after the people that there’s no chance of buying.” Tom further stated that his reps actively using salesPRISM “have [had] a 52% greater chance of creating an opportunity.”

You can watch the presentation in its entirety here.

During the conference, we had an opportunity to speak with some of the industry’s leading analysts including Jim Dickie of CSO Insights, Gerhard Gschwandtner of Selling Power and Peter Ostrow of Aberdeen Group, who gave us their take on what sales intelligence means for sales reps.  You can view the video below:

 

 

As a company, Lattice Engines has always relied on math, data and logic to produce effective and tangible results. Not surprisingly, over the years, we chose to identify ourselves with the famous Lattice Rubik’s cube, which requires an algorithm to solve. We also enjoy the nostalgia it brings to you and the exciting challenge it presents to kids. Here’s Gerhard Gschwandtner, CEO of Selling Power, demonstrating his talent for juggling Lattice Engines Rubik’s cubes:

 

 

Want a Lattice Engines Rubik’s Cube for your office?  Tweet us @lattice_engines using the hashtag #IwantmyLErubikscube and we’ll send one to the first 25 respondents!

Keeping with the theme of acceleration, visitors to our booth were entered to win one of two great prizes.

Grand Prize: The Richard Petty Driving Experience

Richard Petty Driving Experience puts you in a NASCAR race car for an adrenaline pumping thrill of a lifetime.  You will get behind the wheel and experience the thrill of 600 horsepower.

Second Prize: xBox with Kinect and Joy Ride

Get in the game with xBox Kinect! Kinect™ Joy Ride brings the thrill of stunts into the world of racing, all without using a controller.

Congratulations to both winners!

Please feel free to share your experiences from Dreamforce 2011.

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Having Fun with Google’s NGram Viewer

We have commented often about how the amount of information available about people, companies, etc is growing at exponential rates and how analytics will play a leading role in interpreting and making sense of this data deluge.  

Continuing on the theme of how data and analytics will shape and transform our personal and professional lives, I had a chance to take the latest toy from Google Labs for a test ride. The NGram Viewer allows you to analyze word count frequency across millions of digitized books going back hundreds of years. This has immediate appeal for students of linguistics (i.e., how have words fallen in and out of favor) and cultural studies (i.e., how do fads and trends come and go).  For example, I entered the word ‘cometh’, which is the archaic, third-person singular present indicative form of the verb come. As you can see from the chart below, the use of cometh in books has declined precipitously since 1800.

Since Lattice Engines delivers sales intelligence software and B2B marketing intelligence software, I ran another test using the term that represents the heart of our software: predictive analytics. The chart below shows how the use of the term predictive analytics has increased meteorically since 1995, with the inflection point in 2001 representing the era of massive information availability.  Our view is that as data becomes ever more available and persistent, look for predictive analytics to generate more buzz than ever and change the way we fundamentally make decisions in our personal and professional lives.

Finally, there has been some buzz recently about how sales jobs are likely to disappear with the advent of the Internet and permission-based marketing (see the article from Slate magazine: http://www.slate.com/id/2268122). Our view is markedly different. We believe that there will always be a strong and fundamental role for sales people to play in creating and nurturing trust-based relationships with B2B buyers. But I was curious to see how the term salesman has fared in the cultural domain of books. As you can see from this chart below, the use of the term salesman has actually increased since 1990.

The Google NGram viewer is but one example of the many data sources that are becoming available for academia, business and even leisure. We look forward to learning about data sources you have uncovered for making more intelligent B2B sales and marketing decisions.

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